Terms of service
Terms of Service
GENERAL INFORMATION
This website is operated by Grace of Mayfair. Throughout the site, the terms "we", "us" and "our" refer to Grace of Mayfair. By visiting our website and/or making a purchase, you engage with our service and agree to the following Terms of Service, including all additional policies referenced herein.
These Terms apply to all users of the site. Please read them carefully before accessing or using our website. Continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce infrastructure for our online operations.
SECTION 1 — CONDITIONS OF USE
By using this site, you confirm that you are at least 18 years of age, or that you have obtained consent from a parent or guardian to allow any minor in your care to use this site under your supervision.
You may not use our products or services for any unlawful or unauthorised purpose, nor in violation of any applicable laws, including those relating to intellectual property and copyright.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time. Payment information is always transmitted using encryption. You agree not to reproduce, duplicate, copy, sell or exploit any part of our service without our express written permission.
SECTION 3 — ACCURACY OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete or out of date. Content is provided for general information purposes only and should not be relied upon as the sole basis for decisions. We reserve the right to modify site content at any time.
SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES
Prices are subject to change without notice. We reserve the right to modify or discontinue any service at any time without liability to you or any third party.
SECTION 5 — PRODUCTS AND SERVICES
Certain products may be available exclusively online, in limited quantities, and subject to our Returns Policy.
Product representation: Product images on our website are for illustrative purposes only. While we strive for accuracy, slight variations in colour, texture or finish may occur due to photography lighting, screen calibration or production batch differences. Some images may have been optimised for visual presentation without affecting the nature, quality or functionality of the product. Such variations do not constitute a defect or lack of conformity under the Consumer Rights Act 2015.
We reserve the right to limit quantities, modify descriptions and prices, or discontinue any product at any time without notice.
SECTION 6 — BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household or order. In the event of an order cancellation, we will attempt to notify you by email.
You agree to provide accurate, complete and current purchase and account information, including a valid email address and payment details.
SECTION 7 — THIRD-PARTY TOOLS
We may provide access to third-party tools over which we have no control. Such tools are provided on an "as is" and "as available" basis without warranties of any kind. Use is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
Our site may contain links to third-party websites. These links do not imply affiliation or endorsement by Grace of Mayfair. We are not responsible for the content or practices of third-party sites and recommend reviewing their policies before engaging with them.
SECTION 9 — USER SUBMISSIONS
Any ideas, suggestions or materials you send to us, whether solicited or unsolicited, may be used by us without restriction, compensation or obligation of confidentiality.
You are responsible for ensuring your submissions do not infringe third-party rights or contain unlawful, defamatory or harmful content.
SECTION 10 — PERSONAL INFORMATION
The collection and use of your personal information is governed by our Privacy Policy, available on this website.
SECTION 11 — ERRORS AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery times or availability. We reserve the right to correct such errors and to cancel affected orders at any time without prior notice.
SECTION 12 — PROHIBITED USES
You are prohibited from using our site or its content for: (a) unlawful purposes; (b) inducing others to perform illegal acts; (c) violating local, national or international regulations; (d) infringing intellectual property rights; (e) harassing, discriminating against or defaming any person; (f) submitting false or misleading information; (g) uploading malicious code or viruses; (h) collecting personal data without consent; (i) spam or phishing; (j) interfering with site security measures.
SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that our service will be uninterrupted, secure or error-free. Use of the service is at your own risk.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law, including your statutory rights under the Consumer Rights Act 2015.
Subject to the above, our total liability to you shall not exceed the value of the order giving rise to the claim.
SECTION 14 — INDEMNIFICATION
You agree to indemnify and hold harmless Grace of Mayfair, its affiliates, partners, directors, agents, suppliers and employees from any claims or demands, including reasonable legal fees, arising from your breach of these Terms or any applicable law or third-party rights.
SECTION 15 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be applied to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.
SECTION 16 — TERMINATION
These Terms remain in effect until terminated by either party. We may terminate this agreement at any time if we believe you have breached any condition, without notice and without prejudice to any outstanding obligations.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with the policies published on our site, constitute the entire agreement between you and Grace of Mayfair regarding use of our service and supersede any prior agreements or communications.
SECTION 18 — GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to your statutory rights as a UK consumer.
SECTION 19 — CHANGES TO TERMS
We reserve the right to update these Terms at any time. The most current version will always be available on this page. Continued use of our site following any changes constitutes your acceptance of the updated Terms.
SECTION 20 — CONTACT
For any questions regarding these Terms of Service, please contact us at:
info@graceofmayfair.com
SECTION 21 — EMAIL AND SMS MARKETING
By opting in to receive marketing communications from Grace of Mayfair, you agree to receive notifications regarding your order, abandoned cart reminders, promotional offers and transactional messages including review requests.
Message frequency may vary. Consent is not a condition of purchase. To unsubscribe from email communications, click the unsubscribe link in any email. To opt out of SMS messages, reply STOP to any message received.
Standard network messaging rates may apply. For assistance, contact us at info@graceofmayfair.com.
Grace of Mayfair reserves the right to modify its communications channels at any time with prior notice. For further information on how we use your personal data, please refer to our Privacy Policy.